Monday, April 20, 2009

Internet Explorer may crash when you browse a Web page that constantly fetches a recordset asynchronously and filters the recordset at the same time f

SYMPTOMS

Consider the following scenario. On a computer that is running Windows XP Service Pack 2 (SP2) or Windows XP Service Pack 3 (SP3), you browse a Web page in Windows Internet Explorer. The Web page constantly fetches a recordset asynchronously and filters the recordset at the same time from an instance of Microsoft SQL Server. In this scenario, an access violation may occur, and Internet Explorer may crash.

CAUSE
This problem occurs because the CNotifyInterface object is released two times incorrectly without any thread protection.

RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

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